During 2020, knee-jerk reactions were made by many companies to keep afloat during the difficult challenges created by the pandemic. In this discussion, we hear how ICA were able to support their suppliers and IT Managers to be flexible and adapt to these changes and consider the necessity to move from on-prem to cloud vendors, UCaaS and CCaaS solutions. Listen here to find out how both ICA and LogMeIn are working to support suppliers with the future of remote working and onboarding.
Dominic Carter has been working in the UCaaS, CCaaS and connectivity space with experience in telecoms for 11 years. Dominic now works as Sales Manager for ICA and resides his expertise in Chat Bots and AI, Cloud and Fixed Line Telephony, Traditional and Cloud Telephone systems.
Will Richards is well known in the UCaaS space in Ireland and the United Kingdom having worked in the industry for over 10 years. Now working as Senior Channel Manager at LogMeIn, Will works with the partner community to bring LogMeIn’s Work from Anywhere solutions to their customers enabling them to work remotely and secure business continuity.